A Holistic Approach to Sustainable Cleaning: Empowering People, Protecting the Planet, Strengthening Communities
At Total Clean, sustainability is more than reducing carbon emissions or switching to renewable energy — it’s about making a positive impact at every level. We believe a truly clean environment is one where our people, clients, communities, and the planet all thrive together.
Supporting Our People: Work-Life Balance and Wellbeing
Our commitment to our team goes far beyond the workplace. We know that a happy, healthy workforce delivers the best results for our clients and the wider community. That’s why we:
- Investment in MySiteOps, our bespoke software platform, to streamline workflows, reduce admin pressures, and enable flexible scheduling — giving our operatives more time for family, rest, and personal growth.
- Offer blended learning and development, with both online and offline training, so every team member can gain new skills and progress their career in a way that suits their lifestyle.
- Subscribe to Living Wage Employer status, ensuring fair pay.
- Foster a culture of respect, inclusion, and continuous improvement, underpinned by our long-standing BICSc Corporate Membership and a suite of accreditations — ISO 9001, ISO 14001, ISO 45001, SafeContractor, and more.
Doing Our Part for the Environment
We recognise that every decision we make has an impact on the world around us. Our holistic ESG strategy means we:
- Power our operations with renewable energy (solar panels), achieving a net-zero energy rating and an A+ EPC for our main office.
- Run an electric vehicle fleet, charged by our own solar panels, which reduces emissions and supports cleaner air in our communities.
- Implement low-flow water technology and eco-friendly cleaning products, such as our vegan, biodegradable, and refillable Total Defence range, to minimise waste and pollution.
These initiatives have led to measurable reductions in our carbon footprint and resource use, setting a new benchmark for environmental responsibility in the cleaning sector.
Giving Back: Community at Our Core
We believe business should be a force for good. That’s why we:
- Actively support local charities, sports clubs, and community initiatives, boosting morale, mental health, and pride among our staff.
- Operate unique franchise models where all profits from select offices go directly to support local hospices, such as St Helena and Isabel, ensuring vital care for those who need it most.
- Encourage volunteering and community engagement, helping our team connect with and uplift the areas we serve.
Recognition for Our Holistic Approach
Our dedication to innovation, quality, and social responsibility has been recognised on the national and global stage:
- Titan Business Award – for Outstanding Achievement in Commercial Cleaning, celebrating our commitment to excellence, innovation, and community impact. Read more about this award.
- Outstanding Excellence in Commercial Cleaning Services Award – honouring our leadership and high standards in the industry.
- Shortlisted for the BICSc Innovation Award for our transformative MySiteOps software.
- Multiple ISO certifications, SafeContractor, CHAS Premium Plus, and many more.
These accolades reflect our ongoing commitment to raising standards — not just for our clients, but for our people and our planet.
At Total Clean, we’re redefining what it means to be a responsible cleaning partner. By supporting our employees’ wellbeing, protecting the environment, and giving back to our communities, we’re building a brighter, cleaner, and more sustainable future for all.